Account Management Director

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Location:
Las Vegas
About The Role

The Account Management Director role be part of the Stadium Technology Group, and the primary role of the Account Management Director will be to manage our B2B customer relationships and increase existing business revenue. You will be the key point of contact for our customers. You will be responsible for having full understanding of customer issues and communicating them to our internal teams in a constructive manner. This is a fantastic opportunity to make a real impact on a growing business that is going through a period of transformation.

Primary Responsibilities:

  • Increase revenue from existing B2B accounts;
  • Maintain high customer satisfaction levels;
  • Produce regular updates on the performance of each account, key issues, development requests etc.;
  • Liaise with Delivery, Product and other internal teams to keep them up to date on customer requests, and thus help with delivering a consistently high-quality product on time;
  • Input into product roadmap prioritization;
  • Build and manage the account management team.

Knowledge/Expertise/Qualifications:

  • Demonstrable success in managing customers in a B2B technology company at a senior level;
  • Comfortable at managing and being managed using predetermined KPIs;
  • Excellent written, verbal and visual communication skills;
  • Numerically strong and highly analytical.
Additional Information

We are an Equal Opportunity Employer, if you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact  recruitment@roardigital.com

We are also committed to protecting the privacy for all candidates, including the protection of any personal information provided to us.  Please review our  privacy policy  for more information about our commitment to data protection.

About The Company

Roar Digital is a partnership between MGM Resorts International and GVC Holdings that is poised to revolutionize sports betting and online gaming in the United States.

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